Bushfire Recovery

Bushfire Recovery

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The Victorian Bushfires Case Support program is available for people in fire-affected areas in North East Victoria.

Support coordinators will be a single point of contact, working with local residents to link them directly with vital support, such as information and advice, mental health support or financial counselling.

They will also help with practical things like filling out paperwork, accessing grants and financial claims, and navigating services available through the local council, state and Commonwealth governments.


People in fire-affected areas in Gippsland and North East Victoria are eligible.

The program also includes support for people who may have been impacted by the bushfires in these areas but live in other parts of Victoria.

There is no charge for the services provided by this program.

This initiative is jointly funded by the Commonwealth and the Victorian Government under Commonwealth-State Disaster Recovery Funding Arrangements.


In Northern Victoria, Gateway Health and Victorian Aboriginal Child Care Agency (VACCA) are our local providers.

Financial Counselling

Extra resources are being made available to provide financial counselling support to people impacted by the bushfires.


If you have been impacted by bushfire, you can call 1800 560 760 for assistance. They will help you identify what supports may be available, and with your consent, make referrals to local providers on your behalf.


call us on 0260558000 or 0357200000 to book an appointment.


We welcome financial counselling referrals by email:

Bushfire: bushfirefcp@umfc.com.au

General Financial Counselling: financialcounsellors@umfc.com.au

Family Violence Financial Counselling: financialcounsellors@umfc.com.au

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UMFC acknowledges the First Peoples of Australia as the traditional custodians of the land on which we work. We acknowledge their culture is a living one, which relates to their ongoing connection to all things living and non-living on land, sea and sky. We pay our respect to their elders past and present. May our children of today lead us to a better tomorrow.


UMFC acknowledges the support of the Victorian and the Australian Governments

Commitment to Child Safety

All children and young people who access UMFC Services have a right to feel and be safe and to be treated with respect. We are committed to providing a welcoming and safe environment and working towards the best interests of children and young people at all times.