The Victorian Bushfires Case Support program is available for people in fire-affected areas in North East Victoria.
Support coordinators will be a single point of contact, working with local residents to link them directly with vital support, such as information and advice, mental health support or financial counselling.
They will also help with practical things like filling out paperwork, accessing grants and financial claims, and navigating services available through the local council, state and Commonwealth governments.
People in fire-affected areas in Gippsland and North East Victoria are eligible.
The program also includes support for people who may have been impacted by the bushfires in these areas but live in other parts of Victoria.
There is no charge for the services provided by this program.
This initiative is jointly funded by the Commonwealth and the Victorian Government under Commonwealth-State Disaster Recovery Funding Arrangements.
Extra resources are being made available to provide financial counselling support to people impacted by the bushfires.
If you have been impacted by bushfire, you can call 1800 560 760 for assistance. They will help you identify what supports may be available, and with your consent, make referrals to local providers on your behalf.
call us on 0260558000 or 0357200000 to book an appointment.
We welcome financial counselling referrals by email:
General Financial Counselling: firstname.lastname@example.org
Family Violence Financial Counselling: email@example.com