Family Relationship Services

Family Relationship Services

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Family Relationship Services

Family Relationship Services consists of four family law programs and one financial counselling program.

Our family law programs are funded by and under the policy responsibility of the Attorney-General’s Department. The following programs aim to provide alternatives to formal legal processes for families who are separated, separating or in dispute, to improve their relationships and make arrangements in the best interests of their children:

  • Family Relationship Centre
  • Regional Family Dispute Resolution Services
  • Children’s Contact Service
  • Parenting Orders Program – Post Separation Co-operative Parenting

Families may access our family law programs voluntarily or be ordered by the court to use our programs.

If you have enquiry or any questions about our services our team are happy to help.
Call Us: 02 6057 5399
Email Us:
Other Help Lines:
Family Relationship Advice Line 1800 050 321
National Debt Helpline 1800 007 007 Monday to Friday, 9:30 – 4:30pm

Family Relationship Centre

The FRC assists families affected by separation to develop child focused parenting arrangements in the best interests of their children. Families are supported in discussing issues and reaching agreement through family dispute resolution as an alternate to attending court. Property Dispute Resolution is also offered and can be done in combination with children’s matters or done as a property only matter.

Regional Dispute Resolution Services are also available to assist separated parents with counselling, education and information provision prior to, during or post family dispute resolution.
We assist with information provision, referral and support through all stages of your family separation.

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Changing Homes webinar

Our Changing Homes, Strong Foundations webinar is a child focused information session aimed at assisting people to improve their communication and co-parenting relationships. It provides information to assist in reducing conflict in order to develop parenting arrangements in the best interests of children.

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Parenting Orders Program


The Parenting Orders Program – Post Separation Co-operative Parenting (POP) assists separated or divorced parents who are experiencing difficulties in resolving or managing conflict, which arise over parenting arrangements for their children.
Our service areas are the Hume, Murray and Riverina and we are located at 681 Young Street, Albury NSW 2640.
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Family Counselling

Under the Family Law Act, ‘family counselling’ is defined as a process in which a family counsellor helps one or more people who are affected, or likely to be affected, by separation or divorce to deal with personal and interpersonal issues or issues relating to the care of children.

The definition also includes counselling of children.

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Children’s Contact Service (CCS)

Children’s Contact Services provide a child-centred model of intervention that assists children of separated parents to establish and maintain a relationship with their other parent and family members, and to help achieve sustained and workable long term arrangements.
Children’s Contract Services are independent and are not bound to provide a service, even if expressly ordered by a court. Expectations of the Courts, legal representatives, the clients and the Children’s Contact Service. The service may not be able to offer exactly what each party requires or expects. (Children’s Contact Services – Guiding Principles Framework for Good Practice, Attorney-General’s Department)
Our service areas are the Hume and Murray and we are located at 681 Young Street, Albury NSW 2640.

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UMFC acknowledges the First Peoples of Australia as the traditional custodians of the land on which we work. We acknowledge their culture is a living one, which relates to their ongoing connection to all things living and non-living on land, sea and sky. We pay our respect to their elders past and present. May our children of today lead us to a better tomorrow.


UMFC acknowledges the support of the Victorian and the Australian Governments

Commitment to Child Safety

All children and young people who access UMFC Services have a right to feel and be safe and to be treated with respect. We are committed to providing a welcoming and safe environment and working towards the best interests of children and young people at all times.