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Emergency call 000
Lifeline 13 11 14
1800RESPECT 1800 737 732
National sexual assault, domestic violence, counselling service
Family Relationship Services
Family Relationship Services consists of four family law programs and one financial counselling program.
Our family law programs are funded by and under the policy responsibility of the Attorney-General’s Department. The following programs aim to provide alternatives to formal legal processes for families who are separated, separating or in dispute, to improve their relationships and make arrangements in the best interests of their children:
- Family Relationship Centre
- Regional Family Dispute Resolution Services
- Children’s Contact Service
- Parenting Orders Program – Post Separation Co-operative Parenting
Families may access our family law programs voluntarily or be ordered by the court to use our programs.
Our Financial Counselling and Financial Capability Programs are funded Federally and by the Victorian State Government. Programs are to support people experiencing financial difficulty, targeting financially disadvantaged and vulnerable people through the provision of information and referral, casework and related services.
If you have enquiry or any questions about our services our team are happy to help.
Call Us: 02 6057 5399
Email Us: albreception@umfc.com.au
Other Help Lines:
Family Relationship Advice Line 1800 050 321
National Debt Helpline 1800 007 007 Monday to Friday, 9:30 – 4:30pm
Family Relationship Centre
The FRC assists families affected by separation to develop child focused parenting arrangements in the best interests of their children. Families are supported in discussing issues and reaching agreement through family dispute resolution as an alternate to attending court. Property Dispute Resolution is also offered and can be done in combination with children’s matters or done as a property only matter.
Regional Dispute Resolution Services are also available to assist separated parents with counselling, education and information provision prior to, during or post family dispute resolution.
We assist with information provision, referral and support through all stages of your family separation.
Changing Homes webinar
Our Changing Homes, Strong Foundations webinar is a child focused information session aimed at assisting people to improve their communication and co-parenting relationships. It provides information to assist in reducing conflict in order to develop parenting arrangements in the best interests of children.
Financial Counselling & Financial Capability
Our Financial Counselling and Financial Capability Program is a free and confidential service which helps eligible people:
- address their financial problems through the provision of information, advocacy and/or negotiation on behalf of the client
- with employment readiness through improving financial knowledge, skills and capabilities to assist them to achieve employment
- to build longer-term capability to budget and manage their money better and make informed financial decisions
Our service areas are the Ovens Murray, Hume and Murray.
If you have enquiry or any questions about our services our team are happy to help.
Call Us: 02 6057 5399
Email Us: financialcounsellors@umfc.com.au
Other Help
National Debt Helpline 1800 007 007 Monday to Friday, 9:30 – 4:30pm website ndh.org.au
MoneySmart website Moneysmart.gov.au
Parenting Orders Program
POST SEPARATION CO-OPERATIVE PARENTING (POP)
The Parenting Orders Program – Post Separation Co-operative Parenting (POP) assists separated or divorced parents who are experiencing difficulties in resolving or managing conflict, which arise over parenting arrangements for their children.
Our service areas are the Hume, Murray and Riverina and we are located at 681 Young Street, Albury NSW 2640.
Learn More
Family Counselling
Under the Family Law Act, ‘family counselling’ is defined as a process in which a family counsellor helps one or more people who are affected, or likely to be affected, by separation or divorce to deal with personal and interpersonal issues or issues relating to the care of children.
The definition also includes counselling of children.
Children’s Contact Service (CCS)
Children’s Contact Services provide a child-centred model of intervention that assists children of separated parents to establish and maintain a relationship with their other parent and family members, and to help achieve sustained and workable long term arrangements.
Children’s Contract Services are independent and are not bound to provide a service, even if expressly ordered by a court. Expectations of the Courts, legal representatives, the clients and the Children’s Contact Service. The service may not be able to offer exactly what each party requires or expects. (Children’s Contact Services – Guiding Principles Framework for Good Practice, Attorney-General’s Department)
Our service areas are the Hume and Murray and we are located at 681 Young Street, Albury NSW 2640.
